Return Policy

Below is our Return Policy:
  • Returns must be initiated within 14 days from date of delivery.
  • We only accept returns for unused items in original condition. Unfortunately, if your item has been used, we cannot accept it as a return.
  • Items must be returned with all original packaging and include accessories (if applicable).
  • Once initiated, all returns must be shipped back to us within 7 days from the date you receive your return label. 
  • Products being returned must have a valid return authorization. Please contact  customer support at support@roseandrosin.com to receive a return authorization before sending your product back to us.
  • We reserve the right to refuse a refund or exchange on a return if it does not meet with our returns policy.
  • Once received back in our warehouse we will process your refund according to our Refund Policy.
  • We will refund you using the same method you used to pay for your order. 
  • The return shipping cost will be deducted from your refund amount.
  • Your refund will be processed within 5 business days after we receive your returned item.

We believe in creating beautiful, intentional accessories that give people confidence. By redefining what cannabis accessories look like, we’re helping break old stigmas and making space for a more open and inclusive future.

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